Shop Policy: Non-Refundable Donations and Purchases
Thank you for supporting EmpowerHer Journey. We deeply appreciate your donation and purchase, as they contribute directly to empowering single mothers in their pursuit of entrepreneurial success. Please carefully review our policy below:
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Donations: All donations made to EmpowerHer Journey are non-refundable. Donations are considered final once submitted, as they are used immediately to fund our programs and resources designed to support our community of single mothers.
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Product Purchases: All product purchases from EmpowerHer Journey are also non-refundable. Once an order is placed, it is processed for fulfillment to support our mission. We do not accept returns or exchanges for any items purchased from our shop.
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Exceptions: In cases of defective products or incorrect orders, please reach out to our customer service team within 7 days of receiving your item. We will review the situation and provide appropriate resolutions, such as a replacement or store credit.
By completing a donation or product purchase, you acknowledge and agree to the terms of this non-refundable policy. Should you have any questions or concerns, please don’t hesitate to contact us. We are here to support you and ensure a positive experience with our mission-driven shop.
We greatly appreciate your understanding and commitment to our cause. If you have any questions or concerns about your order, please feel free to contact us, and we will do our best to assist you. Thank you for being a vital part of this empowering journey!